Visitor Promise and Guidelines

Visitor Promise

Welcome to your Walters Art Museum. Our mission is to bring art and people together for enjoyment, discovery, and learning.

We strive to:
Maintain the museum as a free, welcoming, and accessible environment for all people.

Preserve and share the works of art and buildings in our care for future generations.

Create a partnership of mutual respect, active listening, and open dialogue with our community.


Thank you for your participation and support.
Behaviors that interfere with these goals are not permitted in the museum, including but not limited to: behaviors that harass, abuse, or endanger museum visitors, staff, or volunteers, including discriminatory language or conduct; behaviors that endanger the art, buildings, or grounds; or behaviors that impede the experience of others. Museum staff will ask any individual who engages in these behaviors to leave museum property.

Art is Conversation

We encourage you to engage with us about your experience. Please share your feedback with any member of the Visitor Services or Security teams or contact [email protected]

Visitor Guidelines

During your visit, please:

Lighten your load
Store large bags over 11″ x 15″ and umbrellas in our complimentary lockers. Small backpacks can be worn on the front or carried to the side.

Take photos
Photography is encouraged unless otherwise noted, but turn your flash off and store tripods and selfie- sticks in a complimentary locker.

Protect the art
Enjoy the objects on display, but do not touch. No food, drink, or gum in the galleries. Closed water bottles can be stored in a bag or complimentary locker.

Connect with us
Use our free WiFi. Share photos from your visit! Follow us on Instagram, Facebook, and Twitter.