Privacy Policy/Terms of Use

The Walters Art Museum is dedicated to protecting the privacy of visitors to our website. The Walters does not collect personal information about visitors unless the individual knowingly provides it.

There are a number of places on the Walters website where it is necessary for the visitor to provide personal information to facilitate the processing of the request. They include:

  • To request information
  • To request rights for reproducing an image
  • To apply to become a docent/volunteer
  • To purchase a membership
  • To donate funds to the museum
  • To purchase an item from our online Museum Store
  • To register for an event
  • To schedule a school tour
  • To request teacher resources
  • To receive an e-newsletter

We endeavor to collect only the amount of personal information that is necessary to process the request. Personal information will be retained to facilitate service and to inform the visitor of related information via email. With regard to purchases online, personal information is collected that is necessary to fulfill orders and process the request. This includes the following: name, address, telephone number, email address, and credit card number. The Walters Art Museum does not exchange or sell email addresses or telephone numbers.

Information Collected Automatically

The Walters website does collect certain information automatically. Web servers automatically record the IP address of site visitors, as well as date and time of visit and pages visited. This information is used to better understand how visitors use this website. Statistics that are compiled from this source do not include any personal information.


Cookies are small files of information that are stored on your computer’s hard drive by your Web browser. The Walters does not use cookies that contain any personal information. Most Web browsers automatically accept cookies. If cookies are not accepted, the visitor will have to re-enter certain preferences when revisiting parts of the site.

Credit Card Security

All sensitive personal information entered to make a purchase on the Walters site is encrypted during the transaction. Hardware used by the museum for online purchases is not shared with third parties in any way. Appropriate administrative procedures have been put in place to safeguard and secure all sensitive personal information gathered online.

Third Party Vendors

The Walters Art Museum may engage third-party vendors to accommodate a service online, such as ticketing for exhibitions or the sending of e-newsletters. Vendors are required to maintain the confidentiality and security of any information used in their service.

The Walters Art Museum website ( contains links to other websites. The Walters is not responsible for the content or privacy policies of these sites.


Please contact [email protected] with any questions or concerns.